Receptionist
Company: Old Republic
Location: Plano
Posted on: May 8, 2024
Job Description:
CENTRAL TITLE DIVISION
Job Description:
Central Title Division
SUMMARY:
Provides general administrative assistance to the escrow operation,
as well as, customer service support to customers, vendors and
employees. Specific responsibilities include but are not limited
to: answering the telephone, greeting visitors, computer
administrative support, including business correspondences (emails,
letters, and memos), distributing mailing, preparing Federal
Express packages and mail deliveries, and assisting with special
projects when required.
ESSENTIAL FUNCTIONS:
- Answers phone in a timely, courteous manner. Directs calls to
appropriate person, giving caller a choice of holding or voicemail
if person requested is on phone or unavailable
- Greets customers in a courteous manner and offers refreshments
as needed.
- Immediately notifies closers/assistants when customers arrive
for closing.
- Signs for courier deliveries and notifies closers/assistants
promptly.
- Promptly notifies marketing representatives for contract
pickups.
- Distributes calendar for closing schedule. (When
applicable)
- Keeps reception area/conference rooms clean and free of used
cups/glasses/cans.
- Contacts vendors and orders coffee, bottled water and soft
drinks as needed.
- Replenishes cold drinks and bottled water in cooler at the end
of the day.
- Assists marketing with projects as needed (mail outs,
etc.)
- Must be consistently on time for work each day and have
dependable consistent attendance.
- Ability to work 830 AM to 5 PM Monday through Friday. Locks
front doors at 5:00 p.m. (if all closings are completed).
- May be required to perform minor escrow tasks as requested by
supervisor which will require some training on the company's
RamQuest system. KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED:
- Experience in customer service, clerical or administrative
support work.
- Maintain courteous, business-like composure, use pleasant voice
mannerisms and greeting, when answering telephone and greeting
customers.
- Proficient in Microsoft Office including but not limited to
WORD and Outlook.
- Ability to prioritize, organize and handle multiple
projects.
- Good verbal and written communication skills. PHYSICAL/MENTAL
DEMANDS:
- This position is the first point of contact of the company with
customers, so incumbent must be consistently on time for work each
day and have dependable attendance.
- Must have a professional appearance and good customer service
skills, including conversing with all levels of management,
employees, vendors and customers.
- Must be able to work under pressure to meet deadlines with
frequent interruptions throughout the workday.
- Must be able to occasionally work approved and requested
overtime, by supervisor and be flexible to work schedule
adjustments, as requested by supervisory and/or as business needs
require.
#LI-MB1
#LI-onsi
We offer a competitive salary, and an excellent benefit package
including health, life, and disability insurance; paid time off;
and retirement plans
Note: If you currently are employed by Old Republic Title (or one
of its wholly owned affiliated companies) please get in touch with
your human resources representative regarding the application
process.
For California applicants, please click the following link to view
our CCPA Applicant Notice
Old Republic Title is an Equal Opportunity Employer
Keywords: Old Republic, McKinney , Receptionist, Administration, Clerical , Plano, Texas
Didn't find what you're looking for? Search again!
Loading more jobs...