Incident Management Analyst

Company: VirtualVocations
Location: Mesquite
Posted on: November 8, 2024

Job Description:

A company is looking for an Incident Management Analyst to handle complex incident detection and provide guidance to junior analysts.

Key Responsibilities

Run diagnostics to validate errors and handle incident detection
Manage rapid response calls and document all communication during incidents
Provide guidance to senior team members regarding application interdependencies and updates

Required Qualifications

4-year Bachelor's Degree (preferred)
2 or more years of relevant experience (preferred)
Strong experience with MS Office applications, including Word, Excel, and Outlook
Ability to collaborate effectively across teams and with management

Keywords: VirtualVocations, McKinney , Incident Management Analyst, Executive , Mesquite, Texas

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